The teacher is the instructor and will provide all guidance. Children and accompanying adults are to follow the instructions of the teacher at all times.
Equal to Splash Swim School guidelines are the safety guidelines of the pool facilities we teach in. All signs and safety notices are in accordance with the safety guidelines of Splash Swim School and must be obeyed.
To this end, no running, diving, jumping or rough play will be tolerated. Diving is permitted only under the guidance and instruction of Splash Swim School staff. Children may be asked to leave a lesson if misbehaviour ensues or continues. Each new day is a fresh start.
Parents not assisting their children in the water are asked not to enter the deck/ teaching area unless specifically invited to do so.
There is no viewing of lessons unless invited to do so.
Staff are not available to speak with parents during lesson time. Please forward all queries/ concerns to:
Sligo: info@splashswim.ie
Roscommon: roscommon@splashswim.ie
Galway: galway@splashswim.ie
Limerick: limerick@splashswim.ie
Cork: lappsquay@splashswim.ie
Waterford: waterford@splashswim.ie
All children are required to have fitted hats, goggles and swimsuit. All children are required to wear appropriate deck footwear. Crocs, sandals or swim shoes are appropriate and will help provide support and safety while walking on the deck and tiles. Any children not wearing appropriate deck shoes may be refused admittance to classes. This is essential for Health and Safety.
Lessons begin promptly. Parents are to have children ready poolside at the changing room exit door, three minutes ahead of the start of class.
There is a strict health & safety condition that children/adults aren’t allowed in any section of the pool before/after lessons.
Parents are responsible for providing staff with up to date medical information regarding their children. It is essential that their medical information or learning support needs are up to date on their online profile, for teachers to be aware of any conditions, in particular if there is a replacement teacher.
Children on antibiotics should not attend lessons as their bodies are recovering and swimming will place further strain on their bodies.
Please visit the toilet before lessons.
At the end of the lesson, parents are required to meet their child at the changing room doors.
Parents need to be available during lessons in the case of illness or tiredness. Please notify admin via emails listed above.
Parents can notify us on your child’s profile if your child is sick/ unavailable to attend lessons. Fees are non refundable. 2 weeks credit will be available to customers For those who are absent due to sickness /injury for 4 or more weeks but want to keep their space, can avail of two weeks credit on presentation of a doctor’s cert. Customers who will not be returning need to provide 2 weeks notice and will receive a refund for the outstanding weeks, not including the 2 weeks notice charged. Places cannot be kept after a refund given.
Payment will be required for less than one week’s notice of term cancellations.
Please note, when payment is made for your first course, your card details are saved to your account for future transactions and you will be automatically renewed into subsequent terms and your saved card will be charged. You can log into your Member hub account and remove them at any time. You will need to opt out of renewing swim lessons with Splash Swim School.
Parents are to ensure that children will observe signage regarding no jumping or diving unless under supervision from the teacher by reminding the children of the above hotel pool rules.
If you have joined the waiting list and selected availability, you will be offered a space when one becomes available and removed from the waiting list. You will have 7 days to make payment and accept the space.
As Swim School Staff, we endeavour to provide high quality swim lessons.
All staff will be fully qualified to work with your children.
Staff will behave respectfully all at times.
Lessons will endeavour to begin promptly.
Children will be treated in accordance with the Code of Ethics and Good Practice for children’s Sport in Ireland, which takes into account the UN Conventions on the Rights of the Child.
The safety of your child and all other children in the class will be at the centre of our ethos as swim lesson providers.
In the case of bad weather or other unavoidable circumstances, classes may be cancelled. There will be a catch up available for any cancelled classes at the discretion of Splash Swim School. Canceled classes are not subject to being refundable.
Finally,
We aim to provide fun, educational, safe lessons where your children will be happy and will flourish in the water.
Thank you
Bríd & Staff
Splash Swim School Ireland
v1.2 June 25
